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What is The Uscis Encountered An Unknown Error?

Are you facing an “Encountered an unknown error” followed by a “Retrieving your data” error in Uscis?

USCIS (United States Citizenship and Immigration Services) is a federal agency that manages immigration and citizenship proceedings in the United States.

Users say that they encounter an error when they try to access the USCIS website and cannot view their citizenship transactions.

In this guide, we will explain why the error occurs and how to fix it.

What is The Uscis Encountered An Unknown Error?

This error occurs due to the server being maintained or crashed.

Therefore, we will need to check the USCIS server and observe what is causing the problem.

In addition, problems with the browser cache will cause you to encounter various errors such as this and will not allow you to perform some operations.

How To Fix The Uscis Encountered An Unknown Error?

Under this heading, we made suggestions on how to fix the error encountered in USCIS.

1. Check Server

You may not be able to access the site or your information due to maintenance work being performed on USCIS servers.

Therefore, you will need to track the server and USCIS from the X platform.

Check USCIS Server

Follow USCIS on X (Twitter)

2. Clear Site Data

Errors may occur on many websites due to problems with the cache of the current browser you are using.

Therefore, we can eliminate the problem by clearing the browser cache.

  • Go to USCIS
  • Right-click on the page and click “Inspect“.
  • Click on “Performance” and select “Storage” on the left.
  • Click the “Clear site data” button.

Once the cache is cleared, refresh the page and check.

3. Try Again

Since USCIS often performs server maintenance on weekends, you may encounter an “Encountered An Unknown Error” issue.

For this reason, you will need to wait until the servers are out of maintenance and try again.

If you encounter such an error on the weekend, you may need to wait until the weekday.


About the author

Ramazan Karaca