Are you getting a “Error Code: 264” in Roblox?
Roblox is an online gaming platform where millions of players interact with each other. However, sometimes users may encounter bugs during gameplay.
One of these errors is the “Error Code: 264” and “You are already playing a game. Please shut down the other game and try again” error. This error usually occurs due to server issues, network issues or update issues.
What Does Error Code 264 Mean in Roblox?
Roblox Error Code 264 is usually caused by a problem with the game cache.
It will also cause you to encounter various errors like this in the internet cache or connection issue.
Therefore, in this guide, we will give you suggestions on how to fix Roblox Error Code: 264.
How To Fix Roblox Error Code 264?
Under this heading, we will provide information on how to fix Roblox Error Code 264.
Fix 1: Restart Your Computer
Sometimes, even a simple restart can fix the Roblox error. Therefore, you can try to clear the error by restarting your computer.
Fix 2: Check Your Internet Connection
Roblox Error Code: 264 is usually caused by a problem with your internet connection. First, check your internet connection and make sure your internet connection is working.
If your internet connection is slow or intermittent, it may prevent Steam from connecting. You can fix the problem by resetting your modem or router or by contacting your internet provider.
Fix 3: Clear Browser Cache
Corruptions in the browser cache will cause you to encounter in-game connection problems and restrict your connections to servers.
Therefore, you can clear the browser cache to reconfigure it and eliminate the problem.
- Open the browser.
- Go to the Roblox.com website.
- Right-click on a blank page and click “Inspect“.
- Access the “Applications” menu on the screen that opens.
- Click on the “Storage” option on the left.
- Click on the “Clear site data” button in the menu.
Then run the Roblox and check.
Fix 4: Use Default DNS
We can avoid connection request problems by using the default Google DNS server.
- If Roblox is on as a priority, turn it off.
- Type “Control Panel” in the start search screen and open it.
- Click on the “Network and Internet” category title.
- Then click on the “Network and Sharing Center” heading.
- Click on the internet information next to “Connections:” on the screen that opens.
- Then click the “Properties” button.
- Double-click “Internet Protocol Version 4 (TCP/IPv4)“.
- Then check the “Use the following DNS server address:” option and type the address we left below.
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
Click the “OK” button to save the setting and check.
Fix 5: Disable Internet Protocol Version 6
Users who encounter a connection error in the Roblox game state that they do not encounter such an error when they disable the Internet Protocol Version 6 option.
We can perform this suggestion and check if the issue still occurs.
You can follow the below step for us to disable the Internet Protocol Version 6 option.
- Type “Control Panel” in the start search screen and open it.
- Click on “Network and Internet” > “Network and Sharing Center“.
- Click on “Change Adapter Settings” on the left.
- Right click on Ethernet and go to “Properties“.
- Disable the box to the left of the “Internet Protocol Version 6 (TCP/IPv6)” option.
After deactivating, click the “OK” button and save.
Then run the game and check if the problem persists.
Fix 6: Clear Internet Cache
The problem with the internet cache can cause you to encounter connection problems.
You can follow the steps below to fix the problems with the internet cache.
- Type “cmd” in the start search screen and run as administrator.
- Paste the following codes in the command prompt window and press enter.
- ipconfig /renew
- ipconfig /flushdns
- netsh int ipv4 reset
- netsh int ipv6 reset
- netsh winhttp reset proxy
- netsh winsock reset
- ipconfig /registerdns
After the process is complete, restart the computer and check.
Fix 7: Clear Roblox Cache
The problem with the Roblox cache will cause you to encounter various errors like this.
In order for us to fix the cache issue, we will clear the Roblox cache files to help create new cache files.
- Type “Run” in the start search screen and open it.
- Type “%localappdata%/Temp” in the search box and hit enter.
- In the new window that opens, find the “Roblox” folder and delete it.
After the deletion is complete, check if the issue still persists.
Fix 8: Reinstall Roblox
Failure to properly install Roblox game files will cause you to encounter various errors like this.
- Type “Run” in the start search screen and open it.
- Type “%localappdata%” in the search box and hit enter.
- In the new window that opens, find the “Roblox” folder and delete it.
After doing this, go to https://roblox.com/ and log in to your account.
- Then click on any game mode and click the play button.
- Click the “Cancel” button in the message that opens.
- Then click the “Download and Install Roblox” button and download Roblox Setup.
- Run the “RobloxPlayerLauncher.exe” setup and wait for the game to load.
After Roblox is installed, run the game and check.
