Are you facing the “Audio or Sound Not Working” and “Audio Cuts Out and Audio Stuttering” issue in The Settlers New Allies?
The Settlers New Allies started to be played by many players with the release of the Windows version on February 17, 2023.
For some players, this is not exactly heartwarming.
The Settlers New Allies players run the game and observe that in-game sounds are not working.
In this guide, we will provide information on how to fix The Settlers New Allies Audio or Sound Not Working.
- Why Is The Settlers New Allies Audio or Sound Not Working?
- How To Fix The Settlers New Allies Audio or Sound Not Working?
- Fix 1: Check In-Game Sound
- Fix 2: Restart The Game
- Fix 3: Check The Volume Mixer
- Fix 4: Choose the Right Audio Device
- Fix 5: Adjust The Sound Sample Rate
- Fix 6: Reconnect the Controller
- Fix 7: Turn Off Spatial Sound
- Fix 8: Disable Oculus/Voicemeeter
- Fix 9: Uncheck Handsfree Telephony
- Fix 10: Install Audio Driver
- Fix 11: Verify Game File Integrity
Why Is The Settlers New Allies Audio or Sound Not Working?
The Settlers New Allies players are unable to enjoy the game by encountering in-game Audio Cuts Out and Audio Stuttering.
The Settlers New Allies in-game audio or sound not working can happen due to many issues.
That’s why we’re going to try to give you a solution by talking about a few suggestions.
How To Fix The Settlers New Allies Audio or Sound Not Working?
In this title, we mentioned a few suggestions and provided information on how to fix the problem.
Fix 1: Check In-Game Sound
Turning off the in-game sound or audio may cause the sound to not work.
You can follow the step below to turn on the in-game sound.
- Run The Settlers New Allies game.
- Open Settings and access the “Audio” menu.
- Then check “Audio Channels” and “Master Volume“.
Fix 2: Restart The Game
The problem with the game cache can cause us to encounter various audio errors like this.
We can fix it by restarting the game so that we clear the cache files.
If the game is open in the background, close it completely with the help of a task manager and start it again.
Fix 3: Check The Volume Mixer
Muting Volume Mixer for The Settlers New Allies game may cause us to encounter such problems.
Therefore, we need to control it using a Volume Mixer.
- First, run the game.
- Right click on the sound icon located in the lower right corner.
- Click “Open Volume Mixer” in the listed options.
- Check whether the “The Settlers New Allies” game sound on the screen that opens is low.
If The Settlers New Allies game is muted, enable it and check.
Fix 4: Choose the Right Audio Device
Check that the audio device is correctly identified in the Sound Settings.
Not identifying the audio device correctly can cause us to encounter various audio issues like this.
You can control the audio device by following the step below.
- Right click on the sound icon located in the lower right corner.
- Click “Sound Settings” in the listed options.
- Under the “Output” heading on the screen that opens, set the appropriate audio device as default.
Fix 5: Adjust The Sound Sample Rate
We can eliminate the problem by increasing the audio sampling rate.
We can adjust the Sound Sample Rate setting by following the steps below.
- Type “Control Panel” in the start search screen and open it.
- Click “Hardware and Sound > Sound“.
- Right-click on your default audio device in the menu that opens and click “Properties“.
Then click on the “Advanced” option and set the “4800 Hz” option by clicking the drop-down menu under the “Default Format” heading.
Click the “Apply” button to save the setting.
Fix 6: Reconnect the Controller
If you are playing the game with the controller, the game may not be fully connected.
You can check by reconnecting the controller so that it can read the controller connection again.
Unplug your controller and check it by connecting it again after the sound is heard.
Fix 7: Turn Off Spatial Sound
Having Spatial Sound turned on can cause us to encounter various in-game sound issues like this.
You can follow the step below to turn off Spatial Sound.
- Type “Control Panel” in the start search screen and open it.
- Click “Hardware and Sound > Sound“.
- Right-click on your default audio device in the menu that opens and click “Properties“.
- Click the “Spatial Sound” option on the screen that opens and click the drop-down menu under the “Spatial sound format” heading and set it to “Off“.
- Click the “Apply” button to save the setting.
Fix 8: Disable Oculus/Voicemeeter
Having Oculus/voice meeter enabled can cause you to encounter various in-game audio issues like these.
You can follow the steps below to disable Oculus/voice meeter.
- Type “Control Panel” in the start search screen and open it.
- Click “Hardware and Sound > Sound“.
- On the devices you reach the “Playback” menu and use, set them to “Disable“.
- After performing this operation, reach the “Recording” menu and follow the same procedure.
- Then type “Device Manager” in the start search screen and open it.
- Expand “Sound, video and game controllers“.
- Right click on the one you are not using from the listed Controller and click on “Disable Device“.
Fix 9: Uncheck Handsfree Telephony
If you are getting sound with a bluetooth device, you can find a solution to the problem by disabling “Handsfree Telephony“.
You can follow the below step to disable “Handsfree Telephony“.
- Type “Control Panel” in the start search screen and open it.
- Click “Hardware and Sound > Devices and Printers“.
- Then right click on your bluetooth audio device and click “Properties“.
- Uncheck “Handsfree Telephony” by clicking “Services“.
- Click the “Apply” button to save the setting.
Fix 10: Install Audio Driver
If your audio device is out of date, it can cause you to encounter various sound problems like this.
You can follow the step below to update the audio device.
- Type “Device Manager” in the search screen and open it.
- Expand “Sound, video and game controllers“.
- Then right click on your audio device and click “Update driver“.
- Click on the “Search automatically for drivers” option on the screen that opens.
If the device says up to date, you can do the other suggestion.
- Right click on the audio device you want to update again and click “Update Driver“.
- Click on the “Browse my computer for drivers” option on the screen that opens.
- Click “Let me pick from a list of available drivers on my computer”.
On the screen that opens, select the model according to the name of your sound card, click the “Next” button and install.
For example, if your sound card is named “Realtek“, select “Realtek High Definition Audio“.
If the name of your sound card is “High Definition“, select “High Definition Audio” and proceed.
Fix 11: Verify Game File Integrity
Loss or corruption in game files can cause us to encounter various errors like this.
Verifying game file integrity will help fix various in-game errors.
You can follow the step below for us to verify the game files.
For Ubisoft users;
- Run the Ubisoft Connect application.
- Access the “Games” menu.
- Select The Settlers New Allies game.
- Select “Properties” in the menu.
- Under “Local files” choose “Verify files“.
- If prompted, select “Repair“.
For Epic Games users;
- Run the Epic Games Launcher application.
- Access the library menu.
- Click on the three dots at the bottom of the game.
- Then click “Manage” to access the management tool.
- Start the verification process by clicking the “Verify” button in the window that opens.
After the verification process is complete, run the game and check.
